Customer service | BERG – BERG Toys USA

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CUSTOMER SERVICE

How can we help you?

Help Subjects

DELIVERY
What's the delivery time for my order?
I haven't received my package yet.
Are all deliveries free of charge?
ORDERING
How can I place an order?
Can I change or cancel my order?
Why have I not yet received an order confirmation?
PAYMENT
Which payment methods may I use?
My order isn't going through or was rejected.
How does BERG ensure that my payment is secure?
RETURNS
How much time do I have if I change my mind?
What are the terms and conditions for returns?
How do I return a product that I purchased from a BERG dealer?
WARRANTY AND SUPPORT
How long is the warranty period on my product?
Where can I register a product?
Do all products need to be registered?
ACCOUNT
How do I create an account?
What should I do if I can't log in?
How do I delete my account?

CONTACT US

Can't find what you're after? Our customer service specialists will be happy to assist.

Opening hours:

Monday - Friday: 8:00 am - 5:00 pm
Saturday – Sunday: closed

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