6 FREQUENTLY ASKED QUESTIONS

How do I create an account?

Creating an account has many advantages, including: viewing your orders, tracking your purchases, etc.You can easily create an account here.

What should I do if I can't log in?

If you can't log in, check whether you entered the correct email address.If the notification "email address unknown" appears, it often means you haven't created an account yet.If the notification "email address already in use" appears, then an account with your email address already exists. Forgot your password? Please request a new password. You will receive an email with a link to create a new password.Please contact us if you still can't log in.

How do I delete my account?

Do you wish to delete your account? You can easily delete your account in your account profile. Are you having trouble? Please contact us.

Which cookies do you use?

We use cookies In order to provide you the best possible shopping experience. Want to know which cookies we place and how you can determine which ones you want to use and which you don't? Please read about our cookies here.

What are your general terms and conditions?

Here you can find out everything about BERG's General Terms and Conditions.

What are your general delivery terms?

Here you can find out everything about BERG's General Delivery Terms.

CONTACT US

Can't find what you're after? Our customer service specialists will be happy to assist.

Opening hours:

Monday - Friday: 8:00 am - 5:00 pm
Saturday – Sunday: closed